History
Part of the Pletzer Group: one big hotel family
Reviews
from our guests
We can't wait to find out ...
... how you enjoyed your stay.
And we’d love to see it in black and white. No matter where, the main thing is that you speak your mind, so that we know whether we are on the right track. A big thank you in advance! Your feedback won’t just disappear into the endless vacuum of the internet but will instead be used by us to keep improving our service. As partners of Customer Alliance, the ratings portals offer you the highest level of data protection and offer us transparency about our own performance.
Page
of
4.3
/5
total
Unknown
,
05. November 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
The swimming pool closed too early, I have not had the time after work to enjoy it.
Answer:
Dear guest, thank you for your feedback. During the colder months, our outdoor sports pool closes earlier than in summer due to the outside temperatures. But our indoor pool is open until 10:00 pm, so our guests can enjoy this one in the evening. Kind regards from Klagenfurt, Raphaela Außerhofer
The swimming pool closed too early, I have not had the time after work to enjoy it.
Answer:
Dear guest, thank you for your feedback. During the colder months, our outdoor sports pool closes earlier than in summer due to the outside temperatures. But our indoor pool is open until 10:00 pm, so our guests can enjoy this one in the evening. Kind regards from Klagenfurt, Raphaela Außerhofer
4.3
/5
total
Unknown
,
05. November 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
The room was a bit warm. Or the thermostat was not worked well.
Answer:
Dear guest, thank you for your feedback. The air conditioning is not working at the moment due to the outdoor temperatures. Nevertheless we are happy that you enjoyed your stay with us a lot. Kind regards from Klagenfurt, Raphaela Außerhofer
The room was a bit warm. Or the thermostat was not worked well.
Answer:
Dear guest, thank you for your feedback. The air conditioning is not working at the moment due to the outdoor temperatures. Nevertheless we are happy that you enjoyed your stay with us a lot. Kind regards from Klagenfurt, Raphaela Außerhofer
5.0
/5
total
Bojan Kovav
,
03. November 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
Perfec
Answer:
Dear guest, thank you for your feedback and the 100%. We are happy that you enjoyed your stay with us. Kind regards from Klagenfurt, Raphaela Außerhofer
Perfec
Answer:
Dear guest, thank you for your feedback and the 100%. We are happy that you enjoyed your stay with us. Kind regards from Klagenfurt, Raphaela Außerhofer
5.0
/5
total
Goran Vlascic
,
01. November 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
I did not read magazin
Answer:
Dear guest, thank you for your feedback and the 100%. Kind regards from Klagenfurt, Raphaela Außerhofer
I did not read magazin
Answer:
Dear guest, thank you for your feedback and the 100%. Kind regards from Klagenfurt, Raphaela Außerhofer
4.8
/5
total
Unknown
,
31. October 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
We enjoyed our stay in the hotel. Everything was perfekt.
Answer:
Dear guest, thank you for your feedback. We are happy that you enjoyed your stay with us a lot. Kind regards from Klagenfurt, Raphaela Außerhofer
We enjoyed our stay in the hotel. Everything was perfekt.
Answer:
Dear guest, thank you for your feedback. We are happy that you enjoyed your stay with us a lot. Kind regards from Klagenfurt, Raphaela Außerhofer
